Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of this website and any purchase of products from Paelos By Paul (“we”, “us”, “our”).
By accessing this website or purchasing from us, you agree to be bound by these Terms. If you do not agree, you must not use this website.
1. Brand & Website Use
This website is provided for the purpose of presenting and selling our products. You agree not to misuse this website, interfere with its operation, or use it for any unlawful or unauthorised purpose.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
2. Product Presentation
We take great care in the presentation of our products. However:
- Product imagery is indicative only
- Colours, textures, and finishes may vary by device and production batch
- Minor variations are inherent to handcrafted or batch-produced goods
Such variations do not constitute defects.
3. Pricing & Availability
All prices are listed in AUD unless otherwise stated.
We reserve the right to:
- Modify pricing at any time without notice
- Correct errors in pricing or product descriptions
- Withdraw products at any time
In the event of a pricing error, we may cancel orders even after confirmation.
4. Orders & Acceptance
An order confirmation does not constitute acceptance of an order. We reserve the right to accept or reject any order at our discretion, including but not limited to:
- Stock availability
- Suspected fraud
- System or pricing errors
5. Shipping & Delivery
Delivery timeframes are estimates only.
We are not liable for delays caused by:
- Courier or logistics providers
- Customs clearance
- External events outside our control
Risk in goods passes to you upon dispatch.
6. Returns & Consumer Law
Our Returns Policy applies in addition to these Terms.
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law (ACL).
7. Intellectual Property
All content on this website, including imagery, product designs, branding, text, and visual identity, is owned or licensed by us.
You must not reproduce, distribute, modify, or commercially exploit any content without prior written consent.
8. Third-Party Services
We may use third-party providers (including payment processors, logistics partners, hosting services). We do not control and are not responsible for their systems, actions, or failures.
9. Limitation of Liability
To the fullest extent permitted by law:
- We exclude all liability for indirect, incidental, or consequential loss
- We are not responsible for loss of profit, revenue, data, or goodwill
- Our total aggregate liability is limited to the amount paid for goods purchased
Nothing in these Terms excludes rights under the Australian Consumer Law that cannot legally be excluded.
10. Indemnity
You agree to indemnify and hold harmless Paelos By Paul, its directors, employees, and affiliates from any claims, losses, damages, or expenses arising from your misuse of this website or breach of these Terms.
11. Governing Law
These Terms are governed by the laws of Queensland, Australia, and you submit to the exclusive jurisdiction of its courts.
12. Changes to Terms
We may amend these Terms at any time without notice. Continued use of the website constitutes acceptance of the updated Terms.
